FREE WORLDWIDE SHIPPING ABOVE € 69,00
*After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays.
CHANGING THE SHIPPING ADDRESS OF MY ORDER.
Accidentally filled in the wrong shipping address? Please contact our customer service as soon as possible. We will try our best to get our hands on the package before it leaves or warehouse. Keep in mind that as soon as the order has been paid for and is completely processed, we can’t make any changes anymore.
PACKAGE HASN’T BEEN DELIVERED YET.
Always check the tracking link you received via email. It might be possible that the estimated delivery time has changed, or that you accidentally filled in the wrong address. The estimated delivery time didn’t change and your address is correct? Please check you email again to see if you received a message from the shipping company. The package may have been delivered to your neighbors address when you weren’t home to receive it or your delivery window may have been rescheduled.
*Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. AZE JEWELS is in NO way responsible for duties you are charged with as they are completely our of our control.
Shipping fees and delivery times:
|Country:||Delivery time:||Shipping cost (below € 69,00):|
|Netherlands||1-2 working day's||€ 4,95|
|Belgium||1-2 working day's||€ 12,95|
|Germany||2-3 working day's||€ 12,95|
|Europe||2-5 working day's||€ 12,95|
|Rest of the world||3-8 working day's||€ 19,95|